Privacy policy.

Last updated January 11, 2025

This Privacy Notice ("Notice") for Prime Lighting Specialists LLC (doing business as Prime Lighting) ("we," "us," or "our") explains how we collect, use, share, and protect your personal information when you use our services ("Services"). This Notice applies to all interactions with Prime Lighting, including the use of our website at https://www.primeholidaylights.com, our products, and any other engagement with us. If you have any questions or concerns regarding this Notice, please contact us at customerservice.primelighting@gmail.com.

By using our Services, you consent to the practices described in this Privacy Notice. If you do not agree with this Privacy Notice, please refrain from using our Services.

SUMMARY OF KEY POINTS

·       What information do we collect?
We collect personal information such as your name, email address, phone number, mailing address, and contact preferences when you interact with us.

·       Do we process sensitive personal information?
No, we do not process sensitive personal information such as racial or ethnic origin, sexual orientation, or religious beliefs.

·       How do we process your information?
We process your personal information to deliver services, communicate with you, send marketing messages, prevent fraud, and comply with legal obligations.

·       Do we share your personal information?
We may share your personal information with service providers or in the event of business transfers (e.g., mergers or sales).

·       How do we keep your information safe?
We employ reasonable technical and organizational measures to protect your information, but we cannot guarantee 100% security.

·       What are your privacy rights?
Depending on where you live, you may have the right to access, correct, or delete your personal information, or withdraw consent for its use.

TABLE OF CONTENTS

  1. What Information Do We Collect?

  2. How Do We Process Your Information?

  3. When and With Whom Do We Share Your Personal Information?

  4. How Long Do We Keep Your Information?

  5. How Do We Keep Your Information Safe?

  6. Do We Collect Information from Minors?

  7. What Are Your Privacy Rights?

  8. Controls for Do-Not-Track Features

  9. Do United States Residents Have Specific Privacy Rights?

  10. Do We Make Updates to This Notice?

  11. How Can You Contact Us About This Notice?

  12. How Can You Review, Update, or Delete the Data We Collect from You?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

When you use our Services, we may collect the following personal information:

  • Names

  • Phone numbers

  • Email addresses

  • Mailing addresses

  • Contact preferences

This information is collected when you express interest in our products and services, participate in our activities (such as surveys or contests), or communicate with us.

Sensitive Information

We do not collect or process sensitive personal information such as your racial or ethnic origin, sexual orientation, or religious beliefs.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information for several reasons, including:

  • Service Delivery: To provide the requested services (e.g., installation of permanent lighting systems).

  • Customer Support: To respond to inquiries and resolve issues related to your service or account.

  • Marketing and Promotions: To send you promotional communications (e.g., email or SMS marketing) based on your preferences.

  • Security and Fraud Prevention: To protect our Services and prevent unauthorized activity.

  • Legal Compliance: To fulfill legal obligations or respond to legal requests.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your personal information in the following situations:

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, we may transfer your personal information as part of that transaction.

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, marketing partners, and IT services.

We do not sell or share your personal information for commercial purposes outside of what is described above.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law (e.g., tax or accounting records). Once the information is no longer needed, we will either delete or anonymize it.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented reasonable technical and organizational security measures to protect your personal information. However, no data transmission over the internet or information storage system can be guaranteed to be 100% secure. By using our Services, you acknowledge that transmission of personal information is at your own risk.

6. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect personal information from individuals under 18 years of age. If we learn that we have collected such information, we will take steps to delete it. If you believe we may have collected data from a minor, please contact us at customerservice.primelighting@gmail.com.

7. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on where you live, you may have the following rights regarding your personal information:

  • Access and Correction: You may request access to or corrections to your personal information.

  • Deletion: You can request that we delete your personal information.

  • Opt-Out: You may opt out of marketing communications at any time.

To exercise your rights, please contact us using the details in the "How Can You Contact Us About This Notice?" section below.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

At present, we do not respond to "Do Not Track" (DNT) signals from web browsers, as no universal standard exists for this feature.

9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are a resident of certain states in the U.S., such as California or Virginia, you have additional privacy rights, including the right to access, delete, or request a copy of your personal information.

For a list of the personal information categories we collect, and the sources and purposes for which we collect it, please refer to the "Do United States Residents Have Specific Privacy Rights?" section above.

10. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the "Last Updated" date at the top of the policy will be revised.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this Privacy Notice, please contact us at:

Email: customerservice.primelighting@gmail.com

Mailing Address:
Prime Lighting Specialists LLC
[Insert Address]

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on applicable law, you may have the right to review, update, or delete your personal information. If you wish to exercise any of these rights, please contact us at customerservice.primelighting@gmail.com.

This Privacy Policy governs the way we collect, use, and protect your information, and it is crucial for your understanding of how we manage your personal data. Thank you for trusting Prime Lighting with your information!